We'd Love to Hear From You

Welcome to EverBloomDecor.

Thank you for visiting our store and exploring our collection of elegant artificial flowers, botanical décor, hanging garlands, decorative bonsai trees, floral arrangements, and home styling accessories. Whether you're decorating your living room, planning a wedding, refreshing your office, or searching for a meaningful gift, we're delighted to be part of your decorating journey.

At EverBloomDecor, we believe that exceptional customer service is just as important as exceptional products. Every question, suggestion, and concern matters to us, and our dedicated support team is committed to providing professional, friendly, and timely assistance throughout your shopping experience.

If you need help before placing an order, have questions about a product, or require assistance after your purchase, we're always here to help.

Contact Information

EverBloomDecor

Address
1005 Rue Vanier
Saint-Laurent, QC H4L 1S8
Canada

Email
support@EverBloomDecor.store

Phone
(800) 832-3324

Customer Support Hours

Our customer support team is available during the following business hours:

Monday – Friday
9:00 AM – 6:00 PM

Saturday
10:00 AM – 4:00 PM

Sunday & Public Holidays
Closed

If you contact us outside of our business hours, don't worry—we'll respond as soon as possible on the next business day.

How We Can Help

Our knowledgeable support specialists are happy to assist with a wide range of inquiries, including:

Product recommendations

Order status updates

Shipping and delivery questions

Tracking information

Return and refund requests

Exchange assistance

Damaged or incorrect items

Payment questions

Order modifications (when possible)

Home decorating suggestions

Wedding and event decoration recommendations

Artificial flower care tips

Wholesale inquiries

Business partnerships

General feedback about our store

No matter the size of your request, we're committed to providing clear communication and helpful solutions.

Before You Contact Us

To help us assist you more quickly, we recommend including the following information in your email whenever applicable:

Your full name

Order number

Email address used during checkout

Product name

Description of your question

Tracking number (if available)

Photos of the product (for damaged or incorrect items)

Providing complete information helps our team resolve your inquiry as efficiently as possible.

Product Advice

Choosing the right decorative pieces can completely transform a space, and we're always happy to help you make the perfect choice.

Our team can provide recommendations for decorating:

Living rooms

Bedrooms

Dining areas

Home offices

Entryways

Wedding venues

Restaurants

Coffee shops

Hotels

Retail stores

Photography studios

Holiday events

Seasonal displays

Whether you're looking for a minimalist botanical arrangement or a statement floral display, we'll gladly help you find products that match your style and space.

Shipping & Delivery Support

If you have questions about shipping, our team is here to help.

We can assist with:

Shipping confirmation

Tracking updates

Estimated delivery times

Delivery delays

International shipping information

Address corrections (when possible)

Lost package assistance

Carrier-related questions

Our goal is to keep you informed throughout every step of your order's journey.

Returns & Refunds

If you need to return an item or request a refund, please contact us before sending any product back.

We'll guide you through every step of the process, including:

Return eligibility

Return instructions

Exchange options

Replacement requests

Refund processing

Our customer service team will work with you to ensure the process is as simple and transparent as possible.

Damaged or Incorrect Orders

Although every order is carefully inspected before shipping, we understand that unexpected issues can occasionally happen during transit.

If your order arrives damaged, defective, incomplete, or different from what you ordered, please contact us as soon as possible.

Be sure to include:

Your order number

A brief description of the issue

Clear photos of the product

Photos of the shipping package, if applicable

We'll carefully review your request and work toward the most appropriate resolution.

Wholesale & Business Inquiries

EverBloomDecor welcomes collaboration opportunities with businesses and professionals looking for high-quality botanical décor.

We work with:

Interior designers

Wedding planners

Event organizers

Hotels

Restaurants

Retail boutiques

Cafés

Corporate offices

Home staging professionals

Photography studios

If you're interested in bulk purchases or long-term cooperation, we'd love to hear from you. Please email us with details about your business and project requirements.

Our Commitment to You

At EverBloomDecor, every customer is important to us. We are committed to providing:

Friendly and professional support

Prompt communication

Reliable assistance

Carefully selected products

A secure shopping experience

Transparent store policies

Long-lasting customer relationships

We continuously improve our collections and services based on customer feedback because your satisfaction inspires everything we do.

Thank You

Thank you for choosing EverBloomDecor.

We're honored to be part of your home, your celebrations, and the beautiful spaces you create. Whether you're decorating a cozy corner, planning a special event, or simply bringing a touch of everlasting greenery into your everyday life, we're here to support you every step of the way.

We look forward to hearing from you and helping you create elegant, welcoming spaces filled with timeless botanical beauty.