Terms of service
1. Introduction
Welcome to EverBloomDecor.store. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and any purchases made through our online store.
By accessing, browsing, or placing an order through EverBloomDecor.store, you agree to comply with these Terms of Service. If you do not agree with any part of these Terms, you should discontinue use of our website.
EverBloomDecor.store specializes in decorative products including, but not limited to, artificial flowers, floral arrangements, hanging garlands, faux plants, bonsai decorations, home décor accessories, wedding decorations, seasonal ornaments, and related decorative products.
2. Acceptance of Terms
By using this website, you confirm that:
- You are at least the age of majority in your country or region.
- You have the legal authority to enter into binding agreements.
- All information you provide is accurate and complete.
- You will use our website only for lawful purposes.
- You agree not to misuse, abuse, or interfere with the operation of the website.
Your continued use of EverBloomDecor.store constitutes your acceptance of these Terms as they may be updated from time to time.
3. Changes to These Terms
We reserve the right to update, revise, or replace these Terms at any time without prior notice.
Changes become effective immediately upon publication on this website.
It is your responsibility to review these Terms periodically. Continued use of our services after updates indicates your acceptance of the revised Terms.
4. Online Store Eligibility
By placing an order through EverBloomDecor.store, you represent that:
- You are legally permitted to purchase products online.
- Your payment information is valid.
- You are authorized to use the selected payment method.
- You will not use false identities or fraudulent payment methods.
- You understand that product availability may change without notice.
We reserve the right to refuse service to anyone for any lawful reason.
5. Products
EverBloomDecor.store offers decorative products intended primarily for home decoration, weddings, celebrations, commercial displays, offices, gifts, seasonal décor, and interior styling.
Because many of our products are handcrafted, assembled, or manufactured using artificial floral materials, slight differences may occur in:
- Flower arrangement
- Leaf positioning
- Stem angle
- Color tone
- Material texture
- Branch fullness
- Product dimensions
These natural manufacturing variations do not constitute product defects.
6. Product Images
We make every effort to display products as accurately as possible.
However, actual colors may vary depending on:
- Monitor settings
- Mobile device displays
- Screen brightness
- Photography lighting
- Production batches
Images are provided for illustration purposes.
Minor visual differences between photographs and actual products should be expected.
7. Pricing
All prices displayed on EverBloomDecor.store are listed in the currency shown during checkout.
Prices may change without notice.
Pricing errors occasionally occur despite our best efforts.
If a pricing error affects your order, we reserve the right to:
- Cancel the order
- Contact you before shipment
- Correct the pricing
- Issue a refund if necessary
8. Promotions
From time to time we may offer:
- Seasonal sales
- Promotional discounts
- Coupon codes
- Free shipping offers
- Bundle discounts
- Holiday campaigns
Promotions cannot normally be combined unless specifically stated.
We reserve the right to modify or discontinue promotional offers at any time.
9. Orders
Submitting an order does not automatically guarantee acceptance.
After receiving your order we may:
- Verify payment information
- Review shipping information
- Confirm inventory availability
- Perform fraud prevention checks
Only after successful verification will your order enter processing.
10. Order Cancellation
Customers may request order cancellation before fulfillment begins.
Once an order has entered packing or shipping, cancellation may no longer be possible.
If cancellation cannot be completed, the order may instead qualify for return under our Return & Refund Policy.
11. Shipping
Shipping times displayed on our website are estimates only.
Actual delivery may vary due to:
- Customs inspections
- Carrier delays
- Severe weather
- Public holidays
- Transportation disruptions
- High seasonal demand
EverBloomDecor.store is not responsible for delays outside our reasonable control.
12. Customer Responsibilities
Customers are responsible for providing accurate:
- Full name
- Shipping address
- Apartment information
- Postal code
- Email address
- Phone number
Incorrect shipping information may result in:
- Delivery delays
- Additional shipping charges
- Returned packages
- Lost shipments
13. Payment
We accept secure payment methods supported through Shopify.
Payment authorization occurs at checkout.
Orders cannot be processed until payment has been successfully approved.
We do not store complete payment card information on our servers.
14. Taxes and Duties
Depending on your country or region, local taxes, customs fees, import duties, or government charges may apply.
Customers are responsible for any applicable import fees required by local authorities unless otherwise stated during checkout.
15. Intellectual Property
All website content including but not limited to:
- Logos
- Graphics
- Product descriptions
- Photographs
- Icons
- Layouts
- Branding
- Design elements
- Written content
is owned or licensed by EverBloomDecor.store and protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used commercially without written permission.
16. Acceptable Use
You agree not to:
- Use our website unlawfully.
- Upload malicious software.
- Attempt unauthorized access.
- Interfere with website security.
- Harvest customer information.
- Copy product listings.
- Resell website content.
- Abuse customer service.
- Submit fraudulent orders.
Violation of these Terms may result in termination of access.
17. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for:
- Third-party content
- Privacy practices
- External policies
- Third-party products
- Linked websites
Accessing third-party websites is entirely at your own risk.
18. User Content
If you submit:
- Reviews
- Photos
- Suggestions
- Feedback
- Testimonials
- Product ideas
you grant EverBloomDecor.store a non-exclusive, royalty-free license to use, reproduce, publish, display, and promote such content for marketing or operational purposes unless prohibited by law.
You remain responsible for ensuring your submitted content does not violate any third-party rights.
19. Product Availability
Inventory changes continuously.
Products may become unavailable without notice.
We reserve the right to:
- Limit purchase quantities
- Discontinue products
- Replace unavailable inventory
- Cancel unavailable orders with a full refund
20. Artificial Floral Product Information
Many of our decorative products are intentionally packaged in compact form for shipping.
Customers may need to gently:
- Shape petals
- Bend stems
- Arrange branches
- Fluff flowers
- Adjust leaves
to achieve the appearance shown in product photography.
This process is normal and does not indicate product damage.
21. Disclaimer of Warranties
Except where prohibited by applicable law, products and services are provided on an "as available" and "as is" basis.
We do not guarantee that:
- The website will always operate without interruption.
- Every product will exactly match every photograph.
- Every shipment will arrive within estimated timeframes.
- The website will always remain error-free.
To the fullest extent permitted by law, all implied warranties are disclaimed unless otherwise required.
22. Limitation of Liability
To the maximum extent permitted by law, EverBloomDecor.store shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:
- Website use
- Product use
- Delivery delays
- Lost profits
- Business interruption
- Data loss
- Technical failures
- Third-party actions
Our total liability shall never exceed the amount actually paid for the affected order.
23. Indemnification
You agree to indemnify and hold harmless EverBloomDecor.store, its owners, employees, partners, affiliates, suppliers, and service providers from claims, damages, liabilities, expenses, or legal costs resulting from:
- Violation of these Terms
- Improper website use
- Violation of applicable laws
- Infringement of third-party rights
24. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you acknowledge that information necessary to process orders may be collected, stored, and used for legitimate business purposes, including payment processing, shipping, fraud prevention, and customer support.
25. Force Majeure
EverBloomDecor.store shall not be responsible for delays or failures caused by circumstances beyond reasonable control, including:
- Natural disasters
- Severe weather
- Floods
- Fires
- Government actions
- Labor disputes
- Carrier interruptions
- Epidemics
- Power outages
- Internet failures
- Supply chain disruptions
Affected obligations will be suspended for the duration of such events.
26. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain fully effective and enforceable.
27. Entire Agreement
These Terms of Service, together with our Return & Refund Policy, Shipping Policy, Privacy Policy, and any additional posted policies, constitute the complete agreement between you and EverBloomDecor.store regarding the use of this website.
28. Governing Law
These Terms shall be interpreted and governed in accordance with the applicable laws of the jurisdiction in which EverBloomDecor.store operates, without regard to conflict of law principles.
Nothing in these Terms limits any mandatory consumer rights provided under applicable law.
29. Contact Information
If you have questions regarding these Terms of Service, please contact us.
EverBloomDecor.store
Address
1005 Rue Vanier
Saint-Laurent, QC H4L 1S8
Canada
Email
support@EverBloomDecor.store
Phone
(800) 832-3324
Our customer support team will be happy to assist you with questions regarding your orders, your account, or these Terms of Service.